Holiday Suites Hotel & Spa, Hanoi

The hotel offers clean and spacious rooms that are nice and big enough. The shower layout could use some redecorating but overall the room is small and clean, providing a peaceful stay without noise from the street. The service was super helpful and accommodating, although there were instances where recognition was lacking. The location is superb, perfect for exploring Hanoi Old Quarter and participating in its lively atmosphere. The dining was good and fresh, offering a pleasant experience. The facilities were well-maintained, ensuring a comfortable stay.

I had a mixed experience at this hotel. The rooms are not very well insulated, a bit cramped, but very near Dong Xuan Market and a short walk to Hoan Kiem Lake. The service was very friendly and helpful. The location is perfect for exploring Hoan Kiem and the Old Quarter, with lots of shops and restaurants nearby. The dining could have been better, but the staff were helpful overall.

The hotel offers clean and spacious rooms, ideal for a quiet stay, though showing signs of wear which is expected for a budget option. The service excels in guiding and assisting guests, ensuring a smooth and helpful experience. The location stands out in the vibrant Hoan Kiem area, perfect for exploring the city with ease. Dining is described as fabulous with a focus on making breakfast a delightful experience.

My stay at this hotel was overall pleasant. The room had an awful smell, but it was clean and spacious, which are major positives for a hotel in Vietnam. The service was extremely friendly and helpful, especially for us being new travelers to Hanoi. The location couldn't be more perfect, making exploring the city easy and convenient. The dining experience was great with an impressive selection of food. However, the discrepancy in the mini-bar charge left a bit of a sour note.